Why Work With Cates Real Estate?

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Here's what our satisfied customers are saying about us:

Susan always kept us informed of showings and always told us when she was not able to be at our home for a showing. Susan's efforts were above and beyond, especially when the buyers wanted certain price adjustments. This sale went down to the eleventh hour and Susan was with us every step of the way. We can't thank her, and Cates, enough!
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10 February 2023, 16:02 PM
Susan truly was all of the above in the excellence category. Ms. Trenholm made herself available to us during the entire purchase, and answered all questions and supplied us with all information needed to help us make important decisions during the purchase of the cottage. There was some tricky parts to our deed and Susan schooled herself in the knowledge to help us navigate through. We loved working with her!
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13 February 2019, 14:32 PM
Susan was great to work with. She is personable, trust worthy, professional and makes sound recommendations. I only had a 2 month contract, due to my not wanting to plow and heat the house during the winter time. She was willing to work with my conditions and was able to sell my house within that time span... in the middle of winter! I felt zero pressure from her, whereas I have been very turned off by the pressure that other realtors have put upon me in the past. I have bought and sold several homes in and out of the state of Maine and I cannot express how pleased and impressed I was throughout this entire process. Working with Susan was by far the best home selling experience yet!
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28 January 2019, 17:09 PM
We felt Susan went above and beyond her duty to sell our property.
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26 January 2019, 07:31 AM
Closing was an opportunity to really see how things gets done. The agency went above the call of duty to represent us. We were moved out of state and gave power of attorney to Martin. Handled the closing with ease.Susan was with us all the way. Provided the lead to us selling. Both fair to both buyer and seller.
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15 January 2019, 11:59 AM
We were 100% happy with Both Susan and Martin reguarding the purchase of our new home and the sale of our previous home. Have moved several times in our lifetime and they were the most professional team we have ever had.would highly recommend them.
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13 January 2019, 22:14 PM
Susan was outstanding. Her attention to the details and follow up were excellent!
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13 January 2019, 21:11 PM

I wanted to take a moment to let you know how much we appreciated working with Rick Whelan & Susan Trenholm to achieve the sale of our property on Calderwood Road in Washington this week.

It must be pretty rare to buy a house and sell it forty years later through the same broker. Such was our good fortune. We remembered Rick from our interaction with him in 1978 as a man of patience and willingness to take on the resale of our property – in all honesty, not much changed from its original condition, and quite neglected. We found Rick to be courteous, respectful and honest, just as we remembered him. With the benefit of his long experience but also his strong feeling for Maine’s landscape and history, he gave us good advice about the good points and liabilities of the property. Having helped us to position it in what was bound to be a limited market, he showed tireless energy in making it available to the twenty-five or so interested parties, dealing tolerantly with the vagaries of a house whose locks were balky, whose interior did not boast much appeal, where one room was unsafe to enter, and where honeybees had colonized an enclosed porch. He also helped us strategize about the three offers we received, not by exerting pressure but by quietly confirming our instincts as to what would be our best course. He conducted the whole process in a timely and thorough manner, kept us well informed of the process of our buyer’s own sale, and made himself available whether by email or phone to iron out details.

It’s a pleasure to pass along this observation, and we are grateful to Rick & Susan for making our difficult decision to sell as easy a process as we could have hoped.

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